Privacy Policy

Effective Date: January 23, 2026

At NOLA Sand & Gravel ("we," "us," or "our"), accessible from https://nolasandandgravel.com, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, submit forms, request quotes, or communicate with us by phone, email, or text message.

If you have any questions about this Privacy Policy or our data practices, please contact us directly.

This policy applies to information collected online through our website and digital communication channels. It does not apply to information collected offline unless specifically stated.

Consent

By using our website, submitting a form, requesting a quote, or providing your contact information, you consent to this Privacy Policy and agree to the collection and use of information as described below.

Information We Collect

We collect personal information that you voluntarily provide to us, which may include:

• Name
• Email address
• Phone number
• Business name (if applicable)
• Delivery address or job site location
• Material type, quantity estimates, or project details
• Message content or inquiry details

If you contact us directly, we may also receive additional information you choose to provide, including follow-up communications or attachments.

We may also automatically collect limited technical data such as IP address, browser type, device information, and pages visited to help us improve site performance and security.

How We Use Your Information

We use the information we collect to:

• Provide quotes and manage material orders
• Schedule and coordinate deliveries
• Respond to inquiries and customer requests
• Communicate about delivery timing, access, or logistics
• Improve our website and customer experience
• Send emails or text messages related to your inquiry or customer relationship
• Send service updates, reminders, or limited promotional communications
• Prevent fraud and maintain platform security

We do not sell your personal information.

SMS & Text Messaging Communications

By submitting your phone number through our website, quote forms, or other communication channels, you expressly consent to receive text messages (SMS or MMS) from NOLA Sand & Gravel.

These messages may include:

• Customer service responses
• Quote follow-ups
• Delivery scheduling or status updates
• Service notifications
• Limited promotional or informational messages

SMS Disclosure

• Message frequency may vary
• Message and data rates may apply
• Consent to receive text messages is not required as a condition of purchase

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message.

To resume messages, reply START.

For assistance, reply HELP or contact us directly.

How We Share Your Information

We do not sell or rent your personal information.

We may share certain information with trusted third-party service providers who assist us in operating our business, including:

• Customer relationship management (CRM) systems
• Email and SMS messaging providers
• Website hosting and analytics services
• Advertising and marketing platforms

These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Log Files

NOLA Sand & Gravel follows standard log file procedures. These files may collect:

• IP addresses
• Browser type
• Internet service provider (ISP)
• Date and time stamps
• Referring or exit pages
• Click data

This information is used for analytics, site administration, and performance optimization and is not linked to personally identifiable information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember visitor preferences
• Improve website functionality
• Analyze website traffic and usage patterns

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Advertising and Analytics

Third-party vendors, including Google, may use cookies or similar technologies to serve ads or analyze traffic. NOLA Sand & Gravel does not control these cookies.

You can review Google's privacy practices here: https://policies.google.com/technologies/ads

Third-Party Privacy Policies

This Privacy Policy does not apply to other websites or advertisers. We encourage you to review the privacy policies of any third-party services you interact with for additional details about their data practices and opt-out options.

CCPA Privacy Rights (California Residents)

California residents have the right to:

• Request disclosure of the personal data we collect
• Request deletion of personal data
• Request that personal data not be sold

NOLA Sand & Gravel does not sell personal data. Requests can be submitted by contacting us, and we will respond within the timeframe required by law.

GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Restrict or object to processing
• Request data portability

We will respond to valid requests within one month.

Children's Information

NOLA Sand & Gravel does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data through our website, please contact us and we will promptly remove the information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at (504) 285-7676 or visit our contact page.